Dr. Kigondu is an Obstetrician-Gynaecologist and President of the Kenya Medical Association (KMA). He writes extensively on health policy, healthcare systems, and medical ethics in Kenya. Contact: simonkigondu@gmail.com
A healthcare system that rejects legitimate claims because of minor clerical errors is not strengthening accountability; it is quietly weakening the very institutions responsible for saving lives.
When hospitals provide real medical care but are denied reimbursement due to administrative omissions, the burden of financing healthcare shifts unfairly from the insurer to the provider.
Universal health coverage cannot succeed in Kenya...